Privacy Policy

1. Who We Are

Our website address is:
https://www.zitengmaterials.com

We are committed to protecting your privacy and handling your personal information with transparency and care.


2. Information We Collect

We collect personal information only when necessary to provide our services.

This may include:

  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely through third‑party payment providers)
  • Account login information
  • Order history
  • IP address and browser information

3. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/

After approval of your comment, your profile picture is publicly visible in the context of your comment.


4. Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images posted on the website.


5. Cookies

We use cookies to enhance your browsing experience.

If you leave a comment, you may opt‑in to saving your name, email address, and website in cookies. These cookies last for one year.

When you log in, we set cookies to save your login information and display preferences:

  • Login cookies last for two days
  • “Remember Me” extends login for two weeks
  • Screen option cookies last for one year

Temporary cookies may also be used to determine if your browser accepts cookies.

You may disable cookies through your browser settings, though some features of the website may not function properly.


6. Orders & Payments

When you place an order, we collect necessary billing, shipping, and payment information to process your purchase.

Payments are processed securely through trusted third‑party payment providers. We do not store full credit card details on our servers.

We retain order information for accounting, legal, and security purposes.


7. Embedded Content

Articles on this site may include embedded content (such as videos or images). Embedded content behaves as if you visited the originating website directly.

These third‑party websites may collect data about you, use cookies, and monitor your interaction with their content.


8. Who We Share Your Data With

We may share limited data with:

  • Payment processors
  • Shipping providers
  • Fraud prevention services
  • Website hosting providers
  • Automated spam detection services

If you request a password reset, your IP address may be included in the reset email.

We do not sell your personal information.


9. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely.

For registered users (if applicable), we store the personal information provided in user profiles. Users may view, edit, or delete their personal information at any time (except usernames).

Order data is retained as required for legal, tax, and accounting obligations.


10. Your Rights

If you have an account or have left comments, you may request:

  • A copy of the personal data we hold about you
  • Correction of inaccurate data
  • Deletion of your personal data (where legally permitted)

Certain information may be retained where required for administrative, legal, or security purposes.


11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While no online platform is 100% secure, we continuously work to safeguard your information.


12. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Data may be processed outside your country of residence in accordance with applicable data protection laws.


13. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the updated policy.